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1. Dealing with Conflict (Healthcare Version)

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Conflict

Sort by:     SKU      Product     Price     Default     No ratings yet Dealing with Conflict (Healthcare Version) SKU: CRMDWC-H Conflict shifts the focus away from work and the basic goals of the team, department and organization, negatively impacting productivity and thus, the bottom line.CRM Learning More Information and Pricing Details No ratings yet The Healthcare Toolkit Volume 2 SKU: CRMHEA-TOOL2 When it comes to delivering quality outcomes in healthcare, it is vitally important that employees have respect for all patients, a commitment to clear communication and a willingness to quickly resolve conflicts. It’s also important that clinical staff acting in a supervisory role know how to manage people. The assorted teaching clips in this toolkit can help you build these core competencies. More Information and Pricing Details No ratings yet The Healthcare Toolkit Volumes 1 SKU: CRMHEA-TOOL1 Individuals striving to deliver patient-centered care must have a high degree of integrity, a knowledge of what drives patient satisfaction and an ability to work well in teams. The assorted teaching clips in this volume of The Healthcare Toolkit can be used to build these competencies. The training needs in healthcare organizations can change on any given day. In some cases, a topic requires a lengthy facilitated classroom-training event and in other situations there is only enough time for... More Information and Pricing Details No ratings yet The Healthcare Toolkit Volumes 1 and 2 SKU: CRMHEA-TOOL The assorted teaching clips in this 2-volume Toolkit -- pulled from some of the healthcare industry's best interpersonal skills training videos -- can be used to build these core competencies. The training needs in healthcare organizations can change on any given day. In some cases, a topic requires a fully facilitated classroom-training event and in other situations there is only enough time for a quick meeting or lunchtime learning session. In either case, when you gather people together fo... More Information and Pricing Details