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Products in the "Conflict Resolution" category
Workplace conflict resolution training videos and dvds.
| Conflict Resolution  |
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50 Activities for Conflict Resolution
SKU: HRD50CON
This collection of activities, self-assessments, and exercises is especially useful as a resource to introduce the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity.
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Conflict Resolution in Industrial Facilities
SKU: MARCONF-IND
Conflict in the workplace is inevitable. Anytime two or more people come together, they will eventually disagree about something. While some conflict can be healthy, it is often an indication that there is something wrong. Conflict is frequently a "call to action"... a problem crying out for a solution. The good news about conflict is that it is usually based on "caring". The more someone defends their point of view in an argument, the more they care. But if conflict is allowed to fester and...
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Conflict Resolution in Industrial Facilities Safety Meeting Kit
SKU: MARCONF-IND-KIT
Conflict in the workplace is inevitable. Anytime two or more people come together, they will eventually disagree about something. While some conflict can be healthy, it is often an indication that there is something wrong. Conflict is frequently a "call to action"... a problem crying out for a solution. The good news about conflict is that it is usually based on "caring". The more someone defends their point of view in an argument, the more they care. But if conflict is allowed to fester and...
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Conflict Resolution in the Office DVD or VHS
SKU: MARCON-OFF
Conflict in the workplace is inevitable. Anytime two or more people come together, they will eventually disagree about something. While some conflict can be healthy, it is often an indication that there is something wrong. Conflict is frequently a "call to action"... a problem crying out for a solution. The good news about conflict is that it is usually based on "caring". The more someone defends their point of view in an argument, the more they care. But if conflict is allowed to fester and...
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Conflict Resolution in the Office Safety Meeting Kit
SKU: MARCON-OFF-KIT
Conflict in the workplace is inevitable. Anytime two or more people come together, they will eventually disagree about something. While some conflict can be healthy, it is often an indication that there is something wrong. Conflict is frequently a "call to action"... a problem crying out for a solution. The good news about conflict is that it is usually based on "caring". The more someone defends their point of view in an argument, the more they care. But if conflict is allowed to fester and...
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Conflict Resolution Strategies: Five Ways to Manage Conflict
SKU: LEXCON
No matter what the problem is, it needs to be solved. It should not become a source of discontent, hard feelings, broken friendships and / or broken business relationships. It is important to recognize that any problem that involves people who oppose your position is a conflict. Any conflict can be dealt with in a logical way.
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Conflict Style Inventory
SKU: HRDCON_2
Conflict isn't always a negative influence in teams and organizations. This instrument assesses individual approaches to conflict and shows how to make conflict a constructive, rather than destructive, force in your workplace. This revised and improved edition includes new scales to measure team's approach to conflict as well as each individual's approach.
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Conflict: The Rules of Engagement
SKU: CORCON
How often have you heard someone say, I'd like to get rid of conflict in my life? According to management consultant, author, and dynamic lecturer, Dr. Pat Heim, the day we're rid of conflict is the day we die. Conflict, like death and taxes, is something we can bank on throughout our lives.
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Conflicts in the Workplace: Sources & Solutions
SKU: KANCONFL
Conflict becomes destructive when anger, jealousy, and other strong emotions turn the focus away from problem solving and toward personal attacks. Destructive conflict can ruin relationships among workers, interfere with productivity, destroy teamwork, and contribute to employee absenteeism and turnover.
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Dealing with Conflict
SKU: CRMDWC
This workplace conflict resolution training video or dvd offers proven methods for recognizing and resolving conflict. While the skills and insights presented here will enhance management's ability to resolve conflicts, they are for all employees—enabling everyone to work through conflicts with less dependence on superiors. Three scenarios in personal and business settings dramatize the five positions taken by most people during conflict: avoiding, accommodating, competing, compromising, an...
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Dealing with Conflict (Healthcare Version)
SKU: CRMDWC-H
Conflict shifts the focus away from work and the basic goals of the team, department and organization, negatively impacting productivity and thus, the bottom line.CRM Learning
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Dealing with Conflict: Conflict Resolution Styles Program
SKU: HRDCON
Most employees would agree they spend too much time dealing with disagreements, differences, and other conflicts that arise in the workplace. Conflict Resolution Styles drives home the message that we usually can’t avoid ignore these conflicts, but we can learn how to deal with them.
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Dealing with Difficult Citizens for Government
SKU: ACRDEAG
Encounters with difficult citizens do not happen often. In fact, they are relatively rare, but as any experienced government employee can tell you, they do happen. This video follows five difficult situations government staff members have faced in the past from the beginning of the incident to its successful conclusion, and includes explanations of how to assess the situation, how to position yourself, how to interact with the other person and how to slowly take control of the situation.
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Effective People Skills
SKU: WOREFF
Research shows that the most common cause of personal and professional failure is not lack of intelligence or technical ability, but rather ineffective personal skills. When you consider that the average cost of replacing an employee is $75,000 - and this doesn't include the individual's effect on your team's morale, performance, and productivity - it's obvious that teaching your workforce how to resolve conflicts in a positive manner is in everyone's best interest.
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