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Products in the "Communication" category
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The X-Factor: Managing and Motivating Generation X
SKU: CORXFA
Claire Raines is considered the nation's leading expert in Generation X: who they are, what makes them different, and how to develop successful ways of working with them. She is a dynamic speaker, award-winning author, and highly-regarded organizational consultant.
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Think Or Sink
SKU: AIMTHI
Professional team decision making.
In Think Or Sink it becomes all too obvious that John Cleese's ego has gotten in the way of the professional, unemotional process of solving problems and reaching viable decisions. And now he's lost his job.
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This Is Going To Hurt Me More Than It Hurts You
SKU: AIMTHIS
This video uses humor to explain the steps that should be taken by a manager or team leader to ensure that their employees facing bad news accept the decision with as little damage as possible to morale.
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TrainingBytes: Achieving Communication Excellence
SKU: VISBYT1
Achieving Communication Excellence is comprised of three one-hour modules or TrainingBytes™. These “bytes” are designed to increase participants’ ability to listen and communicate effectively and to give and receive feedback. These “bytes” can be used as stand-alone training, as part of a comprehensive training solution, or a reinforcement tool.
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Undeliverable: E-mail Etiquette for Today's Workplace
SKU: EMPUND
Without adequate training, your customer service representatives may be making costly mistakes that result in dissatisfied customers, lost revenue, and a tarnished reputation. Undeliverable: E-mail Etiquette for Today's Workplace will instill your employees with best practices for business e-mail; they'll also learn how to avoid those disastrous errors that plague so many companies.
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Verbal Communication: The Power of Words
SKU: CRM019
Poor communication can create chaos in the workplace. The point is clearly illustrated as this award-winning video visits a newsroom and a hospital where miscommunication reigns.
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We've Got to Stop Meeting Like This
SKU: LEAWEV
There's
no getting around it. Meetings are a way of life in today's
organizations, where teams demand a high level of involvement and
communication. But meetings don't have to be a waste of time. This video
program dramatizes how meetings wander off course—and describes
specific techniques for keeping them focused, participants involved, and
goals on track.
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Winning Them Over
SKU: VMPWIN
This
new video starts where others leave off. You'll learn exactly how
to persuade a group. Proven specific techniques: no trite general
advice like "Know your audience." Winning Them Over
provides you with the materials and methods to teach either short
presentation training sessions, or a comprehensive two-day
training program.
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Working With You is Killing Me
SKU: CRMWOR
We've all worked with someone who makes work impossible. But it doesn't have to be that way. This powerful video program, based on the national best-selling book, teaches how to unleash your inner strengths to tame a toxic employee. From chronic complainers to idea-stealers, boundary pushers to just plain jerks, a toxic co-worker can ruin your day - and your life!
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Working Without a Script By Second City Communications
SKU: STAWOR
The Second City is well known for their improv comedy, their TV shows, and their scores of famous alumni. But what do you and The Second City have in common? Both of you improvise every day! Second City Communications has facilitated successful business training for over 45 years. Their training program, Working Without A Script, teaches how the basics of improvisation will help your organization communicate better, build stronger teams, and create a positive work environment. Just like an i...
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Yes Lives in the Land of No
SKU: WORYES
It’s no secret that we live in a world full of negativity. It seems like everywhere we turn, we’re confronted by difficult, negative people, with their shaking heads, thumbs down, brush-offs, closed doors, and put-downs. Negativity surrounds us — in our workplaces, in our communities and places of worship, in government, in social settings, in schools, and even within our families. Dealing with negative individuals is one of the most common problems that people complain about.
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You're @ e-Risk
SKU: OCEYOU
Email is the "smoking gun" in today's world of high-stakes corporate ligitation. You're @ e-Risk is an entertaining and informative video that warns employees of the risks they face everyday when using email at work. This fast-paced video also provides real-world guidelines that will enable your employees to avoid common email pitfalls.
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You're Not Listening - 2nd Edition
SKU: COAYOUR
Most people would agree that listening is critically important to success. Yet studies have shown that we listen at only 25% efficiency. If listening is so important, why do we do it so poorly? Many of us fall victim to distractions, tune out if we lose interest, or are more intent on making our own point than in trying to understand the other person. Or we may commit a host of other common listening errors.
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