SKU: COACOM
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Produced: 2000
Learn how to be an effective manager with this program. Using a unique comparison between good and bad management styles, this program is certain to captivate and educate your employees. Each vignette demonstrates the most effective way to manage, as well as the negative results of managing poorly. The trust employees have for their managers is directly affected by the communication styles that managers use. Communication Cornerstones: Building Trust will help managers with their communication skills so they can build the trust of employees and keep it at a good level.
Learning Points:
Be open and honest
Address problems head-on
Use face-to-face contact
Actively listen
Give constructive feedback
Package Includes: 24 minute VHS video or DVD, Leader's guide, PowerPoint presentation on disc, 10 employee handbooks and a laminated poster.
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