SKU: CRMCAN
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Can We Count on You? is a common-sense program designed to put people--especially those entering the workforce for the first time--on the path to becoming highly valued employees. It provides a basic overview of what it takes to be seen as accountable, focusing on specific day-to-day workplace behaviors.
An onscreen host explains the relationship between personal accountability and job success, then walks viewers through ten scenes that illustrate why being accountable means:
Making Sure You Understand
Speaking and Writing Clearly
Doing What You Say You're Going to Do
Not Making Excuses
Learning From Mistakes
Being Ethical
Taking Initiative to Solve Problems
Serving Customers Professionally
Being a Team Player
Knowing How to Solve Your Own Conflicts
The video can be played in "start and stop" mode (to allow for review and discussion around each behavior); or, it can be played straight through. The Leader's Guide contains participant worksheets and discussion questions for each of the ten behaviors, as well as an assessment to gauge levels of accountability.
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