SKU: COAB2B3
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Release Date: June 2002
In this informative video, your staff will learn how to master their selling skills and overcome the inevitable objections that follow once you have asked for the business.
It covers the following:
- Addressing resistance and handling objections.
Knowing when to: listen, ask questions, and wait for a response.
- Importance of open-ended questions.
- Establishing rapport.
- Mastering your selling skills.
Nationally known business consultant, author and trainer Winnie Ary brings with her years of successful selling experience to this exciting venture. Her energetic, motivational and direct communication style will quickly draw your staff into her crucial message. Some of Winnie’s clients include: Ashland Chemical, Bank One, Boise Cascade, Haworth, Ikon Office Solutions, Knoll, Lexis Publishing and United Way.
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