Bob Farrell's Give em the Pickle is our number one selling customer service video or dvd! We're all in the same business, the people business. It's not what we make or sell that's critical, it's how we take care of the people who buy it. Our job is to make customers happy. What's the best way to do that? By giving out "pickles". "Pickles" are those special or extra things you do to make people happy. It may be walking a customer to an item they're looking for rather than just pointing. Or ma...
PICKLES are those special or extra things you do to make people happy. It's a hand written thank you note with every order shipped. It's walking the customer to the item they're looking for rather than pointing... or maybe it's simply calling them by name. The trick is figuring out what your customers want and then making sure they get it. That's the message behind Give`em the PICKLE!
Highly entertaining and motivational, the Give`em the PICKLE! book will inspire management and emp...
What Bob Farrell did for customer service in the run away hit “Give ‘em the Pickle”, he is now doing for leadership. In this fun and exciting new film from Media Partners, Bob combines his passion for serving others with powerful leadership stories to create a memorable and motivating message for leaders of all kinds.
Buy all three of Bob Farrell's famous Pickle DVD programs at one time and get a discounted price. Includes: Give em the Pickle, The Leadership Pickles and What's Your Pickle?
In this brand new sequel to Give em the Pickle, Bob hits the road in his red 1954 Cadillac convertable in search of "all-star" Pickle givers form across the nation.He uses the best of these stories to create an endearing and inspirational video that continues to build upon the Pickle philosophy. In Bob’s contagiously enthusiastic manner, he teaches viewers that “if you look and listen, your customers will tell you what your Pickle is.”
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