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Release Date: February 2002
Assertiveness is defined as the ability to to express yourself openly
and honestly without denying the rights of others. This engaging new video shares the "how
tos" of assertive communication and
identifies other common communication styles that can cause
difficulties in the workplace.
Key Learning Points:
- Four common
communication styles.
- Listening skills.
- Benefits of assertive communication.
Package Includes: 23 minute video or DVD and Leader's Guide
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