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Activities and Assessments 
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Performance Skills Teams
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Performance Skills Teams: Communicating Effectively in Teams
SKU: HRDCET

Improve all key communication skills within the context of achieving team goals. This workshop systematically presents core communication skills such as active listening, giving and receiving feedback constructively, and reacting to others' ideas.



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Principles of Adult Mentoring Inventory
SKU: HRDPAMI

Many professionals who serve as mentors often have inadequate preparation for the realities of the mentoring task, which can lead to breakdowns in even the most committed mentor/mentee relationship. The Principles of Adult Mentoring Inventory allows mentors to take stock of their current strengths and development needs, and prepares them for their role in the mentoring process.


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Project Management Toolkit
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Project Management Toolkit
SKU: HRDPRO

Assessments, Training Materials, Job Aids.

Projects are a way of life, in both technical and non-technical disciplines: human resources, finance, procurement, marketing, and other functional areas use projects to get work done. Improving your existing project management skills will increase your organizational and individual performance.



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Questions of Diversity training activity
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Questions of Diversity
SKU: HRDQUE

Organizations committed to diversity issues cannot afford to be without this valuable collection of tools. This comprehensive resource provides valuable insights and directions for exploring your organization's willingness and ability to function effectively in a multicultural environment.


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Quick Wits training activity
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Quick Wits
SKU: HRDQUI

Quick Wits is the ultimate wit-sharpening book! This compendium of activities will add real value to your training by taking critical thinking skills out of the box and into the workplace. Learners will sharpen their critical thinking skills and develop thought processes that are creative, accurate, and assumption-free. Each activity illustrates how the cognitive principle can be taken back to the workplace and put into practice.


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Sales Effectiveness Profile
SKU: HRDSAL

In an increasingly competitive world, an effective salesperson needs a wide variety of skills and competencies in order to be successful.


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Selling with Insight Assessment
SKU: SKU2135

This new selling system uses the INSIGHT Inventory to help increase sales effectiveness. It will help participants to understand themselves and others better and to use this understanding to improve interpersonal relationships with customers. This makes it possible for salespeople to reduce the interpersonal tension that often develops from style differences between themselves and their customers and to create open, honest dialogue. Sales representatives will be able to uncover customer needs...


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Customer Service Training | Superior Client Service for Financial Institutions
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Superior Client Service for Financial Institutions
SKU: HRDSUP

This complete training program makes it easy to teach any number of employees the interpersonal communication skills needed to create superior interactions with financial clients. While the materials focus on providing service by phone, many of the concepts translate readily into face-to-face interactions.



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Teambuilding Effectiveness Profile
SKU: HRDTEA

This instrument looks at the ability to effectively build a team using the Forming, Storming, Norming, and Performing model. It is critical to understand the stages through which a typical team will travel over time. Within these stages seven categories of teambuilding competency can be derived.


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The Complete Management Assessment Kit
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The Complete Management Assessment Kit
SKU: HRD50MAK

In this era of rapid change in training methodologies, one of the most powerful tools available to trainers is a vast range of instrumentation focusing on either the individual, team, or organization.12 Reproducible Instruments for Trainers


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The Generational Style Assessment
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The Generational Style Assessment
SKU: HRDGEN

Chances are, you’ve struggled with someone older—or younger—who just doesn’t see things your way. This assessment will help you understand the differences between the generations and identify ways to “flex” your own behavior to better work with or manage people of all ages.



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The Influence Styles Inventory
SKU: HRDISI

The Influence Styles Inventory (ISI) assesses three communication styles that people use to influence others: Passive, Assertive, and Aggressive. Drawing on current research that integrates the importance of assertiveness with interpersonal commu nication and influence, this assessment will give managers an opportunity to analyze their influence styles.


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Train the Trainer Workshop - A Do it Yourself workshop.
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Train The Trainer Workshop
SKU: HRDTTT

This proven workshop is for the non-professional trainer who must develop and conduct training sessions on occasion. As jobs change and re-training is needed at an increasing rate, more and more managers and team leaders are being called upon to do training that was formerly done by experienced trainers.


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Training House Assessment
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Training House Assessment
SKU: HRDTRA

The majority of American managers and supervisors work for firms with fewer than 100 employees—firms that lack the resources to offer management—development programs. This collection of self-assessment exercises was created to fill that gap and provide every manager and supervisor with professional-development materials designed for high performance.


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